InstallShield Course Help
If you have bought one of our courses, you may have questions. Here are some answers.
Q: How does the USB Stick work with the course?
A: The course USB Stick must be plugged into a USB port in order for you to run the Launch program
and view the movies. You can install the course on more than one machine. However,
the course will only run on the machine that the USB Stick is plugged into. Also, do not use
the USB Stick for your own personal files. There are files on it that need to be in place in
order for the course to run. An accidental deletion of those files would disable the course
completely.
Q: When I plug the USB Stick into a port, this dialog is displayed. What should I do?
A: This dialog displays on certain Windows systems. You may not see the Volume label listed
as Wavepoint on your system. However, you will see the Volume label of the USB Stick (flash
drive) that you have.
Choosing either option seems to not cause any problems.
Q: When I try to run the Launch program, I get the error message below. What should I do?.
A: This dialog generally displays when you don't have Microsoft .NET 2.0 installed on your system.
Install .NET 2.0 and this should go away.
I have since changed the installation programs for all courses to install .NET 2.0 if it is not already on the
system. However, your version probably doesn't have the change.